Sellers Dorsey is a leading healthcare consulting firm specializing in Medicaid financing, policy and operations. Our National Medicaid Financing Practice works with clients such as states, counties, health systems, safety net hospitals, academic medical centers, physician groups, nursing facilities and medical schools. We help these clients navigate opportunities to strengthen their Medicaid business through the conception, creation and implementation of programs that increase Medicaid reimbursement and leverage their unique capacities to deliver quality and value for Medicaid payers and consumers. Our teams work together to ensure technical, policy, and political solutions result in success for our clients, particularly in the area of Medicaid financing.
This position offers a unique blend of responsibilities, combining corporate marketing communication with client-facing team work. Designed to build valuable knowledge and experience in multiple domains within the firm, the Associate – Communications and Client Servicing role provides opportunities for learning, career growth, a path to specialization, and cultivation of fruitful relationships throughout our growing successful organization.
Minimum job qualifications include Bachelors’ degree, preferably in health/public policy or a discipline involving persuasive or expository written communication as a core skill. Qualifications also include great interpersonal skills, and experience with and proficiency in Microsoft Office products. The successful candidate is highly collaborative and flexible and is a detail-oriented writer and editor who is adaptable to shifting priorities and managing multiple tasks and projects. A successful candidate will enjoy the firm’s results-oriented culture that rewards initiative, follow-through, and adaptability. While not required, work experience in health care or human services is desirable.
Approximately two-thirds of the role is focused on Marketing Communications deliverables. Responsibilities of the Marketing Communications function include ensuring marketing and sales content is effective, high in quality, and consistent with Sellers Dorsey branding. The marketing function is responsible for sales proposal preparation, conference participation, the firm’s website, print collateral, ads, email marketing, internal communications, deliverable branding (PowerPoint presentations and documents), and client-facing graphics. The person in this role will enjoy handling a variety of responsibilities while working closely with the Director of Marketing, the Associate Director of Marketing, the Vice President of Business Development, the business development team, and the Client Servicing Team.
The Associate – Communications and Client Servicing will have a central and highly visible position as part of a small, dynamic and growing team, and there is strong potential for growth and specialization within the position. As the firm extends its capabilities in key markets, the Associate – Communications and Client Servicing will play a pivotal role in crafting effective messaging. Furthermore, this role will contribute substantially to the creative process of designing marketing and business development tactics targeting potential clients and other audience groups.
A key function of the role is to coordinate, write, and edit sales proposals that meet submission deadlines and contain up-to-date information about the firm and its staff. Collecting and maintaining accurate proposal information by working with both Sales and Client Servicing colleagues will require organizational and interpersonal skills. Proposal management also requires the ability to identify tasks and set deadlines for colleagues responsible for technical proposal content.
Client Service Delivery
Approximately one-third of the role is focused on providing project management support to a Client Servicing team. Responsibilities include supporting Project Directors and Project Managers, coordinating the internal team, preparing for and debriefing after internal and external meetings, tracking next steps, and researching and analyzing policy including state/federal laws and regulations to understand current issues and health reform priorities. The Associate – Communications and Client Servicing will also conduct topical research, draft written and oral summaries and analyses, and provide support in other tasks as needed. The person in this position will work closely with the team’s Project Manager.
Education and Work Experience
The following qualifications are preferable but not required:
Physical and Mental Demands
Core Behaviors and Competencies
Key Performance Metrics/Expectations
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
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